Updated on: Nov 26, 2021
We respect your privacy.
Food Markies respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy sets out how we collect and treat your personal information.
We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
"Personal information" is the information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly.
What personal information is collected
Food Markies will, from time to time, receive and store the personal information you submit to our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address, and email address. This information would enable us to send you information related to your activities on our platform, provide updates and process your product or service order.
We may collect additional information at other times, including but not limited to, when you provide feedback when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
How we use your personal information
Food Markies may use personal information collected from you to provide information about our products or services. We may also make you aware of new and additional products, services, and opportunities available to you.
Food Markies will use personal information only for the purposes that you consent to. This may include to:
provide you with products and services during the usual course of our business activities;
administer our business activities;
manage, research, and develop our products and services;
provide you with information about our products and services;
communicate with you by a variety of measures including, but not limited to, by telephone, email, SMS or mail; and
Investigate any complaints.
If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to access our website fully.
We may disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings, or in response to a law enforcement agency request.
Suppose there is a change of control in our business or a sale or transfer of business assets. In that case, we reserve the right to transfer to the extent permissible by law our user databases, together with any personal information and non-personal information contained in those databases.
Disclosure of your personal information
General Data Protection Regulation (GDPR) for the European Union (EU)
Food Markies will comply with the principles of data protection set out in the GDPR for fairness, transparency, and lawful data collection and use.
We process your personal information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
We must establish a lawful basis for processing your personal information. The legal basis for collecting your personal information depends on the data that we collect and how we use it.
We will only collect your personal information with your express consent for a specific purpose. Any data collected will be to the extent necessary and not excessive for its purpose. We will keep your data safe and secure.
We will also process your personal information if necessary for our legitimate interests or to fulfil a contractual or legal obligation.
We process your personal information if it is necessary to protect your life or in a medical situation, it is required to carry out a public function, a task of public interest or if the function has a clear basis in law.
We do not collect or process any personal information from you that is considered "Sensitive Personal Information" under the GDPR, such as personal information relating to your sexual orientation or ethnic origin, unless we have obtained your explicit consent or if it is being collected subject to and per the GDPR.
You must not provide us with your personal information if you are under the age of 16 without the consent of your parents or someone who has parental authority for you. We do not knowingly collect or process the personal information of children.
Your rights under the GDPR
If you are an individual residing in the EU, you have certain rights to how your personal information is obtained and used. Food Markies complies with your rights under the GDPR regarding how your personal information is used and controlled if you are an individual residing in the EU.
Except as otherwise provided in the GDPR, you have the following rights:
to be informed how your personal information is being used;
access your personal information (we will provide you with a free copy of it);
to correct your personal information if it is inaccurate or incomplete;
to delete your personal information (also known as "the right to be forgotten");
to restrict processing of your personal information;
to retain and reuse your personal information for your purposes;
to object to your personal information being used; and
to object against automated decision-making and profiling.
We may ask you to verify your identity before acting on any of your requests.
Hosting and International Data Transfers
Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia. These may include but are not limited to Australia.
We have our office and/or facilities in Australia and some of our service partners operate globally. Appropriate safeguards will protect transfers to each of these countries; these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission, which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can get from Food Markies' Data Protection Officer.
The hosting facilities for our website are situated in Australia. Appropriate safeguards will protect transfers to each of these countries get, these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission, which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can get from Food Markies' Data Protection Officer.
Our Suppliers and Contractors are situated in Australia. Appropriate safeguards will protect transfers to each of these countries; these include one or more of the following: the use of standard data protection clauses adopted or approved by the European Commission, which you can obtain from the European Commission Website; the use of binding corporate rules, a copy of which you can get from Food Markies' Data Protection Officer.
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Security of your personal information
Food Markies is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.
Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect personal information against unauthorized use, loss and theft.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable to the EU GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to email@example.com. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
When you visit our website (Food Markies), we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
Our site may, from time to time, have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third-party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Food Markies is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
Our site uses technologies of third-party partners like, Google Analytics, Stripe and NextRoll. Our partners help us recognise your device and understand how you use our site(s). Through this, we can improve our services to reflect your interests and serve you information or advertisement about the local food products that are likely to be of more interest to you. Specifically, our partners collect information about your activity on our site(s) to enable us to:
measure and analyse traffic and browsing activity on our site(s); show advertisements for our products and/or services to you on third-party sites; measure and analyse the performance of our advertising campaigns;
We may share data, such as hashed email derived from emails or other online identifiers collected on our site(s) with our advertising partners. This allows our partners to recognise and deliver you ads across devices and browsers. To read more about the technologies used by our partners and their cross-device capabilities, please refer to Google Analytics, Stripe’s and NextRoll’s Privacy Notice.
Our partners may use non-cookie technologies that may not be impacted by browser settings that block cookies. Your browser may not permit you to block such technologies. For this reason, you can use the following third-party tools to decline the collection and use of information to serve you interest-based advertising: